AutoClaim

The PermissionCorp AutoClaim system has the following benefits:

• The shopping process is simplified for members. There is no confusion about when to claim for rewards and what to enter on the claim form;
• Less room for error. When manually claiming, members would often enter the wrong purchase amount or order ID. The AutoClaim system eliminates this problem;
• Faster approval, more positive shopping experience leads to repeat business. If a member's reward points claim is approved quickly and with less hassle, the experience is positive and the member is much more likely to become a repeat customer of your online shop.

AutoClaim simply submits a claim to the PermissionCorp claims processing system on behalf of the member. It works through the use of a pixel code placed on your order confirmation page.

Security and Fraud

Remember, the claims submitted by the AutoClaim system are still processed and verified as before. So there are no issues surrounding fraudulent use of the pixel code.

If a member views the source code of your order confirmation page, they can find out the AutoClaim code. However if they manipulate the values in the code, at most all they will achieve is submitting an incorrect claim to the claim system. When the purchase amount recorded in the claim does not match the true purchase amount of the transaction, the claim will be rejected, reward points will not be given to the member and commission will not be payable to PermissionCorp.

It is no different to what would happen if a member submitted a claim manually with incorrect information or an inflated purchase amount.

Cancelled and Unpaid Orders

The AutoClaim system can be used for any type of order, including orders paid by BPay, direct deposit, cheque, or money order. Even though the claim is submitted automatically, it does not need to be approved until after the order has been fully paid.

If the order remains unpaid after a reasonable period of time, or if the order is cancelled, the claim can be rejected.

How does the AutoClaim system identify the user?

The AutoClaim system sets a cookie when the user clicks on the Start Shopping button. This cookie is present when the tracking pixel is loaded later on when the user has completed their order. This cookie expires after 30 days.

You will be supplied with a snippet of code to implement on your order confirmation page (the page after the order is complete and paid for). There are fields within the code that need to be dynamically updated with information from the current purchase or order.

If you require technical assistance, please contact your PermissionCorp account manager and they will be happy to put you in touch with the PermissionCorp technical department.